1. Introduction

Welcome to Tamimah Digital (“Tamimah,” “we,” “us,” or “our”). We operate the website tamimah.ai and provide AI-powered digital solutions across the Sultanate of Oman and the wider Gulf region.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By accessing tamimah.ai, you agree to the terms described in this policy.

2. Who We Are

Tamimah Digital is an AI and digital solutions company headquartered in Muscat, Sultanate of Oman. We develop and deploy AI-powered products including AI Agents, Live Translation, Data Analytics, Speech Analytics, Omni-Channel AI Chat, and Smart City AI platforms.

Contact: tamimahdigital@gmail.com
Website: tamimah.ai

3. Information We Collect

a) Information you provide directly

  • Name, email address, phone number, and company name submitted through contact or enquiry forms
  • Messages or queries sent via our website
  • Business information shared during pre-sales or proposal discussions

b) Information collected automatically

  • IP address and browser type
  • Pages visited and time spent on the site
  • Device information and operating system
  • Referral URLs and search terms

c) Cookies and tracking technologies

We use cookies to improve website functionality and analyse visitor behaviour. You may control cookie preferences through your browser settings at any time.

4. How We Use Your Information

We use collected information to:

  • Respond to your enquiries and deliver requested services
  • Send information about our AI products and solutions (with your consent)
  • Improve our website, content, and service offerings
  • Process business proposals and client engagements
  • Comply with legal obligations under Omani law and applicable regulations
  • Protect the security and integrity of our systems

We process personal data on the following bases:

  • Consent – where you have given explicit permission
  • Contractual necessity – to fulfil a service or proposal request
  • Legitimate interests – to improve our products and maintain business communications
  • Legal obligation – where required by Omani law or relevant regulatory bodies

6. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers who assist in operating our website and delivering services, under confidentiality agreements
  • Business partners on specific projects, with your knowledge
  • Government or regulatory authorities if required by law in the Sultanate of Oman
  • Affiliated entities within the Tamimah Group, for operational purposes only

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by applicable law. Business enquiry data is typically retained for up to 3 years unless a longer period is required for contractual or regulatory reasons.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data where legally permissible
  • Withdraw consent at any time for marketing communications
  • Lodge a complaint with the relevant data protection authority in Oman

To exercise any of these rights, please contact us at: info@tamimahdigital.com

9. Cookies Policy

Our website uses the following types of cookies:

  • Essential cookies – required for the site to function correctly
  • Analytics cookies – to understand how visitors interact with our site
  • Preference cookies – to remember your settings and choices

You can disable non-essential cookies via your browser settings at any time.

tamimah.ai may contain links to external websites, including tamimahdigital.com and partner platforms. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies separately.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our services are intended for business and professional audiences. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised effective date. Continued use of tamimah.ai after any changes constitutes your acceptance of the updated policy.

14. Contact Us

For any privacy-related questions, requests, or concerns, please reach out to us:

Tamimah Digital
Muscat, Sultanate of Oman